24/7  Emergency response for fire pump system failures
06 — Maintenance

Predictable maintenance, by plan.

Preventive maintenance plans turn unpredictable emergency repair costs into one budgeted line item: visits, documentation, and priority response on a schedule. Every plan is tailored to facility size, pump count, and risk profile so you're not paying for cadence you don't need or skipping checks you do.

What's in a plan

Plan scope follows the inspection, testing, and maintenance cadence laid out in NFPA 20 and NFPA 25. We build the schedule around the cycle, not around an arbitrary visit count, and document every step for your AHJ and insurer.

  • Weekly / monthly visual + churn checks per NFPA 20 and NFPA 25 ITM cycle. Some operators self-perform these; we can train your in-house team or roll the weeklies and monthlies into a higher-cadence plan ourselves.
  • Quarterly battery + fluids checks for diesel-driven pumps: load test, electrolyte levels where applicable, oil and coolant inspection, belt and hose condition.
  • Semi-annual transfer switch testing: voltage sensing, transfer logic, generator interface, and timing under simulated source loss.
  • Annual full flow test with NFPA 20 and NFPA 25 documentation packet ready for the AHJ and your insurance carrier.
  • Calibration of gauges and transducers annually at minimum, per NFPA 20 and NFPA 25, sec. 14.2.6.1.2.1. Out-of-spec instruments come back into tolerance or get replaced.
  • Diesel refueling service: top-off, fuel polishing where storage time has degraded the diesel, and water-in-fuel checks.
  • Priority emergency response with reduced after-hours rates for plan customers.

Plan tiers

Three tiers cover most facilities. We'll right-size based on the pump room you actually have, not a one-size catalog.

Annual essentials

Annual full flow test plus the NFPA 20 and NFPA 25 documentation packet. Ad-hoc service is billed at standard rates. Suits small facilities (small commercial, light industrial, smaller multi-family) that already have competent in-house staff running weekly and monthly walkdowns.

Semi-annual

Everything in Annual essentials plus a 6-month visit covering transfer switch testing, jockey pump tune, and a controller fault-log review. This is the most common tier for mid-sized commercial properties: hospitals' outbuildings, office campuses, hotels, and warehouse / distribution.

Quarterly

Everything in Semi-annual plus quarterly diesel-side maintenance, fuel polishing on cadence, controller fault-log review every visit, and predictive parts replacement on items trending toward end-of-life. Best fit for industrial, data center, and hospital risk profiles where downtime is unacceptable and AHJ scrutiny is constant.

Diesel refueling

Diesel-driven fire pumps fail more often on the fuel side than the engine side. Stored diesel degrades: water condenses in the tank, microbial growth seeds in the water layer, and the fuel that was clean at install is contaminated by year three. Our diesel refueling service covers regular top-off, fuel polishing where storage time has degraded the diesel, water intrusion testing, and full tank cleaning when the polish report shows it's needed. Refueling is bundled into all tiers for diesel-equipped sites at no separate charge.

An emergency call costs more than a year of preventive maintenance. Plans turn the unpredictable into a budget line. Get a plan quote →

What you receive

  • Visit reports after every site visit: digital copy emailed within 24 hours and a signed paper copy left in the AHJ binder on-site.
  • Annual NFPA 20 and NFPA 25 documentation packet formatted for AHJ and insurance carrier submission.
  • Calibration certificates for any gauges or transducers tested or replaced during the cycle.
  • Trend reports on pump performance year-over-year: flow, pressure, run hours, fault frequency. Useful when capital planning a replacement.
  • Single point of contact for emergency dispatch with priority routing ahead of non-plan calls.

Code references

  • NFPA 20 and NFPA 25: ITM cadence is the entire backbone of the plan. Inspection intervals, test procedures, and documentation requirements all trace back to these two standards.
  • NEC 695 (NFPA 70 Article 695): Governs any electrical-side recurring checks: disconnects, conductor condition, "Fire Pump Disconnect" labeling, and locked-on requirements.
  • Local AHJ requirements: Many Georgia jurisdictions layer additional inspection or documentation requirements on top of the NFPA baseline. We track which jurisdiction you're in and adjust the plan accordingly.

FAQs

Can I just call you when something breaks?

Yes. We take emergency calls from anyone. But over a 12-month window, a PM plan typically costs less than a single after-hours emergency response, and it catches the small failures before they become the emergency. Ask for a comparison quote and decide.

What if my facility already has internal staff doing weeklies?

We layer in. The Annual essentials and Semi-annual tiers exist for exactly that scenario: your team owns the high-frequency visual checks, and we own the testing, calibration, and documentation that the standards require be done by qualified personnel.

Are plans contract-locked?

No long-term commitment. The first cycle is 12 months so we get a full annual test and trend baseline; after that it converts to month-to-month. Cancel any time with 30 days' notice.

Related services

Don't have a plan yet and the pump's down?

Call us for the emergency, then we'll talk about putting you on a plan.

678-656-5282